PPT On Employee Engagement
1. GLOBAL TELECOM INDUSTRY
Telecommunication is an important part of modern society.
The global mobile phone industry has been growing at a rapid pace due to rising demand for advanced cell phone.
The mobile technology has become blood veins for economic development in developing countries because it has emerged as the cheapest and fastest way of communication for small businesses and enterprises.
Growing competition among mobile companies of developing countries have substantially reduced tariff rates and prices of handsets, thus making mobile phones affordable to people and contributed to the boom in the industry worldwide.
Introduction of new and more advance technologies like Mobile TV, 3G, 4G, Mobile WiMAX, and other services are catching the attention of consumers both in developing and developed countries.
2. VODAFONE IN GLOBAL MARKET
Focus of Vodafone in Global Market
Cost reduction and revenue stimulation in Europe
Deliver strong growth in emerging markets
Innovate and deliver on our customers’ total communications needs
Actively manage our portfolio to maximize returns
Align capital structure and shareholder returns policy to strategy
3. INDIAN TELECOM MARKET
The Indian telecom market has been displaying sustained high growth rates.
India constitutes one of the fastest emerging telecommunications market in the world.
India has the third largest telecom network in the world, and the second largest among the emerging economies of Asia which is growing at a very high rate.
As of March 2010, India had about 584 million subscribers in total contributing to the total tele-density of about 49.6% penetration rate.
4. Mobile Network Statistics
The total Vodafone subscribers in India are 74080707 or 24.17% of the total 306453590 mobile connections in India till May 2009.
5. COMPANY PROFILE
Vodafone, the world’s leading international mobile communications company, has fully arrived in India on Sep 19, 2007 Mumbai.
Vodafone completed the acquisition of Hutchison Essar in May 2007 and the company was formally renamed Vodafone Essar in July 2007.
Vodafone Essar in India is a subsidiary of Vodafone Group Plc and commenced operations in 1994 when its predecessor Hutchison Telecom acquired the cellular license for Mumbai.
Over the years, Vodafone Essar, under the Hutch brand, has been named the 'Most Respected Telecom Company', the 'Best Mobile Service in the country' and the 'Most Creative and Most Effective Advertiser of the Year'.
“To be the communications leader in an increasingly connected world – enriching customers’ lives, helping individuals, businesses and communities be more connected by delivering their total communication needs”.
Vodafone's logo is a true representation of that belief - the start of a new conversation, a trigger, a catalyst, a mark of true pioneering.
7. RESEARCH METHODOLOGY
TITLE: EMPLOYEE ENGAGEMENT AND EMPLOYEE SATISFACTION AT VODAFONE, JAIPUR
The whole study concentrates on the following objectives:-
To study the employee engagement practices running in VODAFONE, Jaipur.
To measure the satisfaction levels of the on-roll employees of the Jaipur head-office by conducting an ESAT survey.
To determine the effect of employee engagement activities on employee satisfaction, and to interpret the relationship between them.
To find out the key strengths and weaknesses of the organization on the prospective of the employees.
8. DATA SOURCES
Primary- Interviews, questionnaire & Internet
Secondary- HR Manual, documents, surveys, case studies & text books on HR practices and HR Policies were used.
The sample size was 150 that included on-roll employees of various departments of VODAFONE, Jaipur.
Primary Data was collected for the survey. The sample size was 150 that included on roll employees of various departments of VODAFONE, Jaipur.
9. EMPLOYEE ENGAGEMENT
Engagement can be defined as “the extent to which people enjoy and believe in what they do and feel valued for doing it.”
Employee engagement is referred to the involvement and the level of commitment which the employees have towards the company they working in.
A fully engaged employee
is intellectually and emotionally bound with the organization
gives 100 percent
Feels passionately about its goals and
is committed to live by its values.
10. EMPLOYEE ENGAGEMENT PRACTICES AT VODAFONE, RAJASTHAN
The Employee Engagement practices at VODAFONE, can be categorized as follows:
Fun At Work
Celebrations on Festivals.
Training and Development.
The overall employee engagement score was 3.95 on a 5-point scale.
“Pride” scored the highest, indicating a huge sense of pride of association with the VODAFONE.
Employee engagement follows a 10:2 rule –which should be read as “a 10% increase in employee efforts, which in turn, leads to a 2% increase in employee productivity”.
The research also advocates that a highly-committed workforce is 87% less likely to leave the organization.
12. Thank You