Presentation On Hospitality Services
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Hospitality Services Presentation Transcript:
1.FACTORS THAT INFLUENCE THE PROMOTION OF HOTEL MANAGERS: STUDY CONDUCTED AT FOUR AND FIVE STAR HOTELS IN TURKEY
2.Hospitality Services
3.4-Star & 5-Star Hotel Managers
4.POINT OF VIEW
The biggest mistake that you can make is to believe that you are working for somebody else. Job security is gone. The driving force of a career must come from the individual. Remember: Jobs are owned by the company, you own your career. – Earl Nightingale
5.After careful evaluation of the case, as MHM students we conclude that the organization together with the human resource department and human resource specialists must establish means to give clarity to the underlying issue of promotion to managerial positions in the organization. The organization must create a detailed matrix for promoting employees to managerial positions. Studies have showed that only 44% reported to have performance appraisal process. It is quite surprising that a very few percentage follows guidelines and complies to the needs of the industry focusing on the career advancement of its employees.
When formulating the matrix, human resource specialist must consider not only education, job performance, experience and personality but also other essential criteria’s to determine the candidates worthy for promotion.
6.Problem
What is the most important criteria that influence the promotion of hotel managers?
What other factors are important in promotion decision?
How can these criteria’s be implemented in the promotion of Hotel Managers in Turkey?
7.Objectives
1. To understand the factors that influence the promotion of hotel managers in four star and five star hotels in Turkey
2. To identify the most important criteria for promotion
3. To encourage graduates and tourism employees to pursue higher educational degrees for career progression
8.To investigate the factors predicting the internal promotion decisions to managerial positions
To identify procedures needed in implementing criteria for promotion
To describe the promotion decisions to hotel management positions
9.Areas of Consideration
10.Human Resource Department Functions
11.Alternative Courses of Action
Let the organization identify the criteria and requirements for promotion
12.Review employee job description and specification
13.Submit employees for performance evaluation
14.Recommendation
MHM students recommends that the Hotels in Turkey use a :
Create a detailed matrix for promoting employees to managerial positions
PERFORMANCE EVALUATION CRITERIA MATRIX (PECM)
15.Program of Implementation
Performance Evaluation Criteria Matrix (PECM), represents the basis for primary selection of candidates for promotion. Therefore it is important that the organization must carefully review the criteria before attempting to adopt the Performance Evaluation Criteria Matrix (PECM). Implementation of this matrix should be conducted twice a year, before an employee will be regularized. The organization must train the Human Resource Department on the effective utilization of this program.
Download
Hospitality Services Presentation Transcript:
1.FACTORS THAT INFLUENCE THE PROMOTION OF HOTEL MANAGERS: STUDY CONDUCTED AT FOUR AND FIVE STAR HOTELS IN TURKEY
2.Hospitality Services
3.4-Star & 5-Star Hotel Managers
4.POINT OF VIEW
The biggest mistake that you can make is to believe that you are working for somebody else. Job security is gone. The driving force of a career must come from the individual. Remember: Jobs are owned by the company, you own your career. – Earl Nightingale
5.After careful evaluation of the case, as MHM students we conclude that the organization together with the human resource department and human resource specialists must establish means to give clarity to the underlying issue of promotion to managerial positions in the organization. The organization must create a detailed matrix for promoting employees to managerial positions. Studies have showed that only 44% reported to have performance appraisal process. It is quite surprising that a very few percentage follows guidelines and complies to the needs of the industry focusing on the career advancement of its employees.
When formulating the matrix, human resource specialist must consider not only education, job performance, experience and personality but also other essential criteria’s to determine the candidates worthy for promotion.
6.Problem
What is the most important criteria that influence the promotion of hotel managers?
What other factors are important in promotion decision?
How can these criteria’s be implemented in the promotion of Hotel Managers in Turkey?
7.Objectives
1. To understand the factors that influence the promotion of hotel managers in four star and five star hotels in Turkey
2. To identify the most important criteria for promotion
3. To encourage graduates and tourism employees to pursue higher educational degrees for career progression
8.To investigate the factors predicting the internal promotion decisions to managerial positions
To identify procedures needed in implementing criteria for promotion
To describe the promotion decisions to hotel management positions
9.Areas of Consideration
10.Human Resource Department Functions
11.Alternative Courses of Action
Let the organization identify the criteria and requirements for promotion
12.Review employee job description and specification
13.Submit employees for performance evaluation
14.Recommendation
MHM students recommends that the Hotels in Turkey use a :
Create a detailed matrix for promoting employees to managerial positions
PERFORMANCE EVALUATION CRITERIA MATRIX (PECM)
15.Program of Implementation
Performance Evaluation Criteria Matrix (PECM), represents the basis for primary selection of candidates for promotion. Therefore it is important that the organization must carefully review the criteria before attempting to adopt the Performance Evaluation Criteria Matrix (PECM). Implementation of this matrix should be conducted twice a year, before an employee will be regularized. The organization must train the Human Resource Department on the effective utilization of this program.
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