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Personality And Emotion Presentation Transcript:
1.Organizational Behavior
2.What is Personality?
Personality
The sum total of ways in which an individual reacts and interacts with others.
3.The Myers-Briggs Type Indicator
Myers-Briggs Type Indicator (MBTI)
A personality test that taps four characteristics and classifies people into 1 of 16 personality types.
4.The Big Five Model of Personality Dimensions
5.Major Personality Attributes Influencing OB
Locus of control
Machiavellianism
Self-esteem
Self-monitoring
Risk taking
Type A personality
6.Locus of Control
Locus of Control
The degree to which people believe they are masters of their own fate.
7.Machiavellianism (Mach)
Degree to which an individual is pragmatic, maintains emotional distance, and believes that ends can justify means.
8.Self-Esteem and Self-Monitoring
Self-Esteem (SE)
Individuals’ degree of liking or disliking themselves.
9.Risk-Taking
High Risk-taking Managers
Make quicker decisions
Use less information to make decisions
Operate in smaller and more entrepreneurial organizations
Low Risk-taking Managers
Are slower to make decisions
Require more information before making decisions
Exist in larger organizations with stable environments
Risk Propensity
Aligning managers’ risk-taking propensity to job requirements should be beneficial to organizations.
10.Personality Types
Proactive Personality
Identifies opportunities, shows initiative, takes action, and perseveres until meaningful change occurs.
Creates positive change in the environment, regardless or even in spite of constraints or obstacles.
11.Achieving Person-Job Fit
Personality-Job Fit Theory (Holland)
Identifies six personality types and proposes that the fit between personality type and occupational environment determines satisfaction and turnover.
12.Emotions- Why Emotions Were Ignored in OB
The “myth of rationality”
Organizations are not emotion-free.
Emotions of any kind are disruptive to organizations.
Original OB focus was solely on the effects of strong negative emotions that interfered with individual and organizational efficiency.
13.Emotional Labor
A situation in which an employee expresses organizationally desired emotions during interpersonal transactions.
Emotional Dissonance
A situation in which an employee must project one emotion while simultaneously feeling another.
14.Felt versus Displayed Emotions
Displayed Emotions
Emotions that are organizationally required and considered appropriate in a given job.
15.Variety of emotions
Positive
Negative
Intensity of emotions
Personality
Job Requirements
Frequency and duration of emotions
How often emotions are exhibited.
How long emotions are displayed.
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